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Limagrain vacancy search engine

IT delivery&support analyst (M/F)


Vacancy details

General information

Organisation

An agricultural cooperative and an international seed group owned by French farmers, Limagrain is driven by its purpose: cooperating for the progress of agriculture everywhere, for everyone. Focused on the genetic progress of plants, Limagrain breeds, produces and distributes field seeds, vegetable seeds and agri-food products
HM.CLAUSE, Business Unit of Group Limagrain, is an innovative global leader in the development, production, and commercialization of vegetable seeds. HM.CLAUSE belongs to the top 5 vegetable seed entities in the world. With over 2,000 varieties in more than 20 vegetable crops, HM.CLAUSE provides innovative solutions to growers worldwide. HM. CLAUSE is a company committed to diversity and inclusion.   

Reference

2022-7483  

Location

Company

HM CLAUSE

Local contract

Local contract only

Position description

Function

SUPPORT FUNCTIONS - IT

Employment Type

Regular Full Time

Contractual hours

Full-time

Job description

Key Responsibilities:

Installation and tests
Install IT systems (Servers, workstations, peripheral devices, softwares) and perform updates, respecting set procedures
Perform tests to IT systems as needed
 

Administration and security
Implement defined security and back-up tools
Control workstation security respect and escalate any detected incident
Support and administer technical infrastructures according to set processes and procedures
Follow-up the evolution of computer equipment
Control computer compliance vs referentials
Participate to optimisation studies for workstation and telephony
Participate to delivery projects as needed
Participate to special resolution/recovery teams as needed
 

Operation
Create resources and users accounts
Manage incidents occurring on computer equipment or telephony
Operate the different supervisions implemented on the perimeter
 

Level 2 support
Assess requested intervention degrees so as to determine necessary means to resolve issues
Participate to organisation of general plan for maintenance and intervention
Realise incidents diagnosis
Support, advise and train users
Realise on-site intervention when needed and remotely access workstations to resolve issues on various technologies (OS, printers etc.)
Monitor and control activities of external providers for maintenance/outsourced services
May take responsibility for Level 1 support when there is no outsourced external platform for Level 1
 

Profile

  • Completed 2 to 3 years' studies in IT management school
     
  • Minimum 2 years’ experience supporting users of several computer equipments
     
  • Fluency in Spanish 
  • Advanced level French 
  • English is an advantage

Position localization

Job location

Europe, Spain, Andalusia

Location

Calle Santa Teresa, 10, 04745 La Mojonera, Almería, Espagne

Candidate criteria

Minimum level of education required

Short-cycle tertiary education

Specific expertise

Information Technology

Minimum level of experience required

2 years or more

Others

Team player
Customer orientation
Problem solver

Languages

  • Spanish (4 - Fluent)
  • French (3 - Professional)

Requester

Position start date

01/07/2022