ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING
Organizational Development
• Support the design, planning, implementation and communication of employee engagement strategies, activities, and action plans (including satisfaction surveys, recognition programs, corporate activities/events, diversity and inclusion initiatives) to increase our employees' engagement and connection to their work and our company culture.
• Develop and implement comprehensive employee recognition programs, manage service awards, organize recognition events, create engaging communication content, analyze program effectiveness, and ensure compliance with policies and regulations.
• Lead the development and implementation of our diversity and inclusion policies and programs. Foster a diverse and equitable workplace, driving initiatives, providing training, conducting assessments, and ensuring compliance. Lead the regional D&I Committee and support global committees and efforts as needed.
• Support Design and implement the employee orientation and onboarding programs, policies, and activities. Make recommendations and drive process improvement and adoption of best practices.
• Support the design, implementation and administration of learning and development programs to build capabilities of leaders, managers and employees and foster optimum organizational performance and change (including learning and training contents and resources, conducting needs assessments, identifying learning/skills gaps, supporting talent review processes, monitoring and reporting on effectiveness, and keeping and maintaining systems and records).
• Support the administration of the performance management campaigns, including timelines, communication, training, and analysis. Provide guidance and support to managers and employees on the process, including goal setting, performance feedback, and development planning.
• Perform and create data and statistical analysis from various sources for all OD initiatives. Develop conclusions and make recommendations of solutions for continuous improvement and support management decision making.
• Source and select external partners and vendors to support the execution of all training and developmental activities. Monitor and analyse their performance and effectiveness in accordance with expectations.
• Perform a variety of clerical duties related to OD efforts, such as ordering supplies and materials, planning, and coordinating logistics for events. Maintain training facilities to include material inventory and ordering, room set-up, break-down and equipment preparation. Assist with the invoicing and internal bill-back processing and tracking of all OD activities and events.
• Partner with HR and business leaders to ensure processes are aligned with company's goals and other HR programs and initiatives.
• Stay up to date with trends and best to ensure the organization's OD programs remain current and effective.
• Champion all OD initia

EDUCATION (OR EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE)
• Bachelor's degree in human resources management or related field; Master's degree preferred.
EXPERIENCE
• Minimum 2 years' experience in Human Resources, with focus on organizational and people development.
• Experience working with third-party vendors and service providers.
• Experience with designing and facilitating events and presentations.
KNOWLEDGE, SKILLS, AND ABILITIES
• Fluency in English required. Fluency in French and Spanish strongly preferred.
• Strong computer skills to include Microsoft Office (Excel, PowerPoint, Word), and Articulate.
• Excellent communication skills both verbal and written, including presentation skills.
• Excellent people skills, with the ability to build strong relationships with employees and leaders at all levels.
• Strong organizational and planning skills, with the ability to set and work to deadlines, manage complex projects from inception to completion. Initiative-taking and self-directed with the ability to work independently.
• Ability to work and prioritize work in a fast-paced environment. Able to deal with frequent change, delays, or unexpected events.
• Ability to work independently and as part of a team, with a collaborative and customer-focused mindset. Ability to build trust with all functional areas within the organization.
• Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making and deliver innovative solutions.
• Ability to occasionally travel both domestically and internationally. Ability to work and operate comfortably in an international and diverse environment.